The Khodorivska urban amalgamated hromada is the largest in the Lviv Oblast and one of the largest in Ukraine. It was formed in 2016 and united 42 settlements, 12 councils. In order to bring services closer to its residents and make social and administrative requests more comfortable, the Khodorivska AH has rearranged the city's Administrative Service Centre for more than 25,000 hromada residents.
On 2 May 2019, the Khodoriv Citizens Service Centre was established, under the authority of the General Directorate in the Lviv Oblast. The department consists of one supervisor and two specialists who conduct daily admission, reports the Lviv Local Government Development Centre of the U-LEAD with Europe Programme.
Due to the large number of requests and popularity of certain services, the ASC premises have been relocated to make the Centre more comfortable and accessible. Today it provides services of all types, including social ones. Employees of Social Protection and Pension Provision Department receive documents directly at the ASC.
The ASC also houses the Territorial Centre, which significantly facilitates the work with families who are in difficult circumstances.
The Khodoriv Administrative Service Centre became a finalist of Round 3 of the Roll-Out Phase of the U-LEAD with Europe Programme’s support to administrative service delivery. The ASC will soon receive an electronic queue and Vulyk software as part of the modernisation of the Administrative Service Centre.
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Tags:
Administrative services social services
Область:
Львівська областьГромади:
Ходорівська міська об’єднана територіальна громадаSource:
Львівський Центр розвитку місцевого самоврядування
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