Mobile ASC of Lymanska hromada: administrative services with delivery included

 

https://storage.decentralization.gov.ua/uploads/ckeditor/pictures/2070/content_4.jpg

 

The Lymanskaurban amalgamated hromada, which is one of the largest in Ukraine, is located in the Donetsk Oblast. The territory of 1210 square kilometres includes 44 settlements with 44 thousand of permanent residents and more than 20 thousand of temporary displaced people. Therefore, the AH decided to bring services to people as close as possible – literally, bring them to their homes. It was achieved due to modern technology and international partners’ support.


“In 2017, we opened a modernised Administrative Service Centre in Lyman and constantly expanded the list of services. Now it provides 151 administrative services. But our hromada is large, and there are people in each of 39 villages and in the city, who cannot get to the ASC on their own, even when it’s very necessary. Therefore, we decided to reach them ourselves and bring services to all AH residents as close as possible,” says Maryna Royko, head of the administrative service delivery department of the executive committee of the Lyman City Council.

 

https://storage.decentralization.gov.ua/uploads/ckeditor/pictures/2069/content_1.jpg

Maryna Royko

“During one study visit to Germany, our colleagues from another hromada saw that there employees of administrative service centres use the so-called “administrator’s suitcase”. This is a mini-ASC that can be carried by a person. They told us about it, and showed the photos. Of course, we wanted to have this equipment at our disposal. Our ASC team is young and dedicated. If we want something, we do not sit still,” Maryna Royko assures.

They addressed the UNDP “Recovery and Peacebuilding” Programme and received assistance to make their dreams come true.

https://storage.decentralization.gov.ua/uploads/ckeditor/pictures/2071/content_2.jpg

Mobile ASC the AH was dreaming about

 

The metal secure suitcases contain a laptop, a scanner, a printer, a 4G modem, an ID-card scanner, a photo camera, and a video camera.

The Mobile Office allows to provide all services available at the main ASC, including the most essential ones: social services, residence registration services, land services, issuance of various certificates, etc.

https://storage.decentralization.gov.ua/uploads/ckeditor/pictures/2073/content_3.jpg< UNDP “Recovery and Peacebuilding” Programme assisted in mobile ASC purchase

 

With one suitcase the ASC administrators will travel to villages, with the other – around the city. They will travel in a car from the AH fleet. The hromada also has a mobile office of the department of social protection of the population. It is planned that the ASC administrators will adapt their schedule to the working schedule of social service administrators and will visit the villages together.

Each suitcase will be served by one administrator.

The first trip of the mobile ASC is planned to take place in November.

The full version is available in Ukrainian – please click HERE

Tags:

ASC

Область:

Донецька область

Громади:

Лиманська міська об’єднана територіальна громада

Source:

Share the news:

Коментарі:

To add comment you should be authorized or sign_in
Read more:

10 July 2020

Станіславська громада: крафтове виробництво козиних сирів

Станіславська громада: крафтове виробництво...

Станіславська сільська об’єднана територіальна громада, що на Херсонщині, утворена у 2017 році. Вона об’єднала дві...

02 July 2020

The Youth Council and the Cultural Centre are the initiatives, altering the Lanovetska AH

The Youth Council and the Cultural Centre are...

Youth is said to be active, come up with ideas and initiate important decisions in an AH. However, it is not always a...

01 July 2020

ІТ-decisions targeted to support the village council functioning at the Muzykivska AH

ІТ-decisions targeted to support the village...

The Muzykivska village hromada, situated in the Kherson region, was established in 2016. Having been amalgamated with...

25 June 2020

The Radsadivska AH: «Success can’t be achieved overnight, it is daily meticulous work»

The Radsadivska AH: «Success can’t be achieved...

The Radsadivska AH, established at the end of 2017, has achieved great results for almost three years. In 2018 the...

25 June 2020

How Ust-Putylska AH introduces transparence tools

How Ust-Putylska AH introduces transparence tools

Since 2019 the Diyemo project («Decentralisation Offering Transparence and Efficiency in Medicine and Education») has...