Discussion of the necessary changes to the legislation on the administrative service provision is ongoing. Experts of improved administrative service delivery of the U-LEAD with Europe Programme offer to address the key problems of the quality of administrative service provision in the following segments:

• social and pension services,
• passport services,
• place of residence registration,
• registration of acts of civil status.

The experts also invite to participate in a detailed discussion: if you want to add a fully-fledged comment, please write the proposals in an open document, having authorised through gmail or signing your comment. Document for comments is available via the link https://goo.gl/rYDqod

A detailed table with the causes of the problems, implications and solutions proposals in pdf format: https://goo.gl/aVV2i6.

Comments and proposals are welcome until 15 October.

It should be reminded that the expert discussion of amendments to the legislation on administrative services started last week.