ASC 2020: main issues in improving quality of administrative service delivery

Having analysed the experience of cooperation with more than 1,000 local self-governments over 2017-2019, U-LEAD experts formulated a note on state policy recommendations for the overall establishment and operation of Administrative Service Centres in 2020.

Do you agree with the selected areas of improvement of administrative services? Which issues do you consider to be of the highest priority?

Full text of the note is available at the link:

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