Bringing public services closer to citizens: chatbots to inform citizens about status of requested biometrical documents

On 12 March, a new electronic service was presented at Ukrinform information agency that allows receiving individual consultations followed by personal messages about the processing status of biometrical documents requested by applicants.

From now on, citizens can use the popular messengers Viber and Telegram to receive consultations concerning the issuance of all biometrical documents belonging to the area of responsibility of the State Migration Service of Ukraine – ID-card, travel passport as well as permanent and temporary residence permits for foreign citizens and stateless persons.

The full version is available in Ukrainian – please click HERE

13.03.2019 - 13:08 | Views: 3689
Bringing public services closer to citizens: chatbots to inform citizens about status of requested biometrical documents

Attached images:

Tags:

ASC

Source:

Проект «Реформа управління на сході України II»

Share the news:

Коментарі:

To add comment you should be authorized or sign_in
Read more:

04 April 2020

Центр психологічної підтримки для медиків створили у Баришівській ОТГ

Центр психологічної підтримки для медиків...

Під час пандемії найбільшого емоціонально-психологічного навантаження зазнають медики та працівники сфери торгівлі....

03 April 2020

Peculiarities of using mobile ASCs under the quarantine conditions

Peculiarities of using mobile ASCs under the...

The coronavirus pandemic conditions make us look at mobile ASCs from another angle. Within the U-LEAD with Europe...

03 April 2020

How do ASCs work in cities under the quarantine conditions: a video-discussion

How do ASCs work in cities under the quarantine...

The team, working over the administrative services provision quality enhancement, by the U-LEAD with Europe Programme...

03 April 2020

In Baranivska AH a school co–working produces protection means with the help of a 3D-printer

In Baranivska AH a school co–working produces...

The COVID-19 pandemic made hromadas search for additional resources to counteract the virus spread. So, in Baranivska...

03 April 2020

Announcement: the “Decentralisation: News Digest” programme is to be broadcast by the Rada TV channel

Announcement: the “Decentralisation: News...

The “Decentralisation: News Digest” programme is being broadcast at 16:10 today at the RADA TV channel. The...