AHs of Zaporizhzhya Oblast learn to solve conflicts through dialogues of understanding

Development depends on the relationship between the government and hromada. Confrontation, at best, inhibits positive results from the implementation of reforms and new ideas, given the distrust of people to changes. However, the misunderstanding that arises can be turned into a resource. On 17 January, the representatives of the AHs were trained how to cope with such situations and what to keep in mind at the Zaporizhzhya Local Government Development Centre, established with the support of the U-LEAD with Europe Programme and MinRegion.

Regarding the conflicts voiced by the participants of the workshop “Setting up communication and resolving conflicts in the AH”, today most urgent issues concern optimisation of educational institutions and increase of tariffs for communal services.

During the individual visits of citizens, officials should consider their own emotional state in order to avoid conflict situations. After all, a negative response can evoke just the same reaction. Therefore, during the workshop, attention was paid to the work with emotions.

The full version is available in Ukrainian – please click HERE

24.01.2018 - 09:56 | Views: 3926
AHs of Zaporizhzhya Oblast learn to solve conflicts through dialogues of understanding

Attached images:

Область:

Запорізька область

Source:

Share the news:

Коментарі:

To add comment you should be authorized or sign_in
Read more:

04 April 2020

Центр психологічної підтримки для медиків створили у Баришівській ОТГ

Центр психологічної підтримки для медиків...

Під час пандемії найбільшого емоціонально-психологічного навантаження зазнають медики та працівники сфери торгівлі....

03 April 2020

Peculiarities of using mobile ASCs under the quarantine conditions

Peculiarities of using mobile ASCs under the...

The coronavirus pandemic conditions make us look at mobile ASCs from another angle. Within the U-LEAD with Europe...

03 April 2020

How do ASCs work in cities under the quarantine conditions: a video-discussion

How do ASCs work in cities under the quarantine...

The team, working over the administrative services provision quality enhancement, by the U-LEAD with Europe Programme...

03 April 2020

In Baranivska AH a school co–working produces protection means with the help of a 3D-printer

In Baranivska AH a school co–working produces...

The COVID-19 pandemic made hromadas search for additional resources to counteract the virus spread. So, in Baranivska...

03 April 2020

Announcement: the “Decentralisation: News Digest” programme is to be broadcast by the Rada TV channel

Announcement: the “Decentralisation: News...

The “Decentralisation: News Digest” programme is being broadcast at 16:10 today at the RADA TV channel. The...