Transparent social offices with decent conditions to receive citizens and provide high quality services

Almost 40 representatives of town and rayon social protection departments, along with the officials of the Donetsk Oblast amalgamated hromadas, came to Kharkiv to get acquainted with the work of transparent social offices.

The Donetsk Local Government Development Centre, established with the support of the U-LEAD with Europe programme and MinRegion, together with the Department of Social Protection of the Donetsk Oblast State Administration, organised the study tour “Exchange of the best practices on establishment of social service centres and provision of social services in the Kharkiv region”.

The city of Kharkiv was chosen for the study tour, because Kharkiv is one of the pilot cities, where these “transparent offices” are generally open and function efficiently. In the current year, the quality of administrative functions has been substantially improved in Kharkiv. Transparent offices, as well as the most powerful Regional Service Centre in Ukraine, were opened in two districts of the city. The Centre has 82 simultaneously working operators, provides about 400 services, and is able to serve 3,500 visitors per day.

The full version is available in Ukrainian – please click HERE

 

Область:

Харківська область

Source:

Share the news:

Коментарі:

To add comment you should be authorized
Read more:
8c5d222cfe90aa9ae81f440c6f510e12

13 September 2019

Do not reinvent the wheel, just choose one of...

During the years of ongoing reform of local self-government and territorial organisation of power (decentralisation)...

A17c14d2bd331cfe899865c293b89ace

13 September 2019

Second edition of Handbook for Work with Youth...

Within the framework of the project “Hromada Youth Leaders School” a “Handbook for Work with Youth in Hromadas” was...

9a24b581c217b1baf61d61962d167f8c

13 September 2019

Hub school set up by the most highland AH in...

The Biloberizka amalgamated hromada, which is the highest mountainous AH in the Ivano-Frankivsk Oblast, established a...