Typical mistakes of ASC employees while servicing residents and business entities – posters
The expert team of the U-LEAD with Europe Programme on ASC establishment and modernisation have developed a series of posters about typical errors made by ASC employees while delivering services to residents and business entities. Unfortunately, in most cases, even the ASC clients themselves do not understand that their rights are violated.
The manual and advanced training presentations are available in our library DOWNLOAD and on the Programme website: https://tsnap.ulead.org.ua/staff-training/
Attached images:
Share the news:
06 April 2020
How hromadas counteract the pandemic – a new selection by the AUC
How hromadas counteract the pandemic – a new...
The Association of Ukrainian Cities monitors hromadas’ experience of counteracting the coronavirus disease spread....
06 April 2020
How to reduce risks of getting infected in...
“How to reduce risks of getting infected in public places under the quarantine conditions” was the topic of the first...
06 April 2020
Hromadas’ routine: «We make a lot of efforts to...
Different hromadas of Ukraine share their experience of efficient functioning under the coronavirus spread conditions.
06 April 2020
Survey! The coronavirus spread: gender analysis of impact
Survey! The coronavirus spread: gender analysis...
Un Women in Ukraine performs an operational gender analysis of the coronavirus spread influence on everyday life and...
04 April 2020
The psychological support centre for medical professionals has been created in the Baryshivka AH
The psychological support centre for medical...
During the pandemic medical professionals and commercial workers experience the greatest emotional and psychological...